# Credit usage

Hirize employs a credit-based system to manage and optimize the use of its diverse parsing and matching features. This section provides an overview of how credits are allocated and consumed, helping you plan and manage your document processing effectively.

## Credit Allocation

Each Hirize feature consumes credits based on the type of operation and the volume of data processed. Below is a summary of the credit costs associated with each feature:

<table><thead><tr><th>Feature</th><th>Credits</th><th data-hidden>Details</th></tr></thead><tbody><tr><td>Resume Parser</td><td>1 credit *</td><td>Up to 3 pages per resume. Each additional page beyond 3 pages costs an extra credit.</td></tr><tr><td>Job Parser</td><td>1 credit *</td><td>Up to 3 pages per job description. Each additional page beyond 3 pages costs an extra credit.</td></tr><tr><td>Hirize Fin</td><td>1 credit *</td><td></td></tr><tr><td>Hirize IQ</td><td>2 credit *</td><td></td></tr><tr><td>Hirize AI Matching</td><td>1 + 2 credits **</td><td></td></tr></tbody></table>

\*Up to 3 pages is 1 credit. Each additional page beyond 3 pages costs an extra credit.

\*\*2 credits per search plus 1 credit for each resume.

## Detailed Credit Usage

### Page-Based Credit Consumption

For features involving document parsing, credits are consumed based on the number of pages in each document:

* Up to 3 pages: 1 credit
* Each additional page beyond 3 pages: +1 credit per page

### **Examples:**

* Parsing a 2-page resume costs 1 credit.
* Parsing a 5-page resume costs 2 credits (1 credit for the first 3 pages + 1 credit for the additional 2 pages).

#### Matching-Based Credit Consumption

For Hirize AI Matching, credits are consumed based on the number of searches and resumes matched:

* Each search: 2 credits
* Each resume matched: 1 credit

**Example:**

Matching 1 job against 100 candidates:

* Search credits: 1 search × 2 credits = 2 credits
* Resume credits: 100 resumes × 1 credit = 100 credits
* Total credits used: 102 credits

### Contacting Support

If you encounter any issues related to credit usage or need assistance managing your credits, our support team is here to help. Please reach out through one of the following channels:

* **Email Support:**\
  Send your queries to <support@hirize.ai>.
* **Support Portal:**\
  Visit our Support Page to submit a ticket or browse our knowledge base for common issues and solutions.


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