Volume and file limits

To ensure optimal performance and reliability, Hirize enforces certain limits on API usage and file processing. This section outlines the volume and file restrictions to help you plan and manage your document processing effectively.

Volume Limits

Hirize provides flexible document processing capabilities without restricting the total number of documents you can submit. However, to maintain high service quality and performance, the following rate limits are applied:

Unlimited Document Submission There is no overall limit to the number of documents you can submit to the Hirize API.

Rate Limiting +

High Priority Queue:

• Limit: Up to 30 documents per minute can be processed through our high-priority queue.

• Usage: Suitable for time-sensitive document processing needs.

Low Priority Queue:

• Configuration: You can specify the queue type by setting the lowPriority parameter during document submission.

Example:

curl -X POST "https://api.hirize.hr/parse?api_key=YOUR_API_KEY" \
     -H "Content-Type: application/json" \
     -d '{"document": "base64encodeddata", "lowPriority": true}'

Behavior:

• If lowPriority is set to false and the high priority queue rate limit is exceeded, the API will respond with a 429 (Too Many Requests) error.

• Setting lowPriority to true routes your documents to the low priority queue, which may have different processing times.

File Limits

To ensure efficient processing and compatibility, Hirize enforces specific file size and page limits:

File Size

Maximum File Size

General Documents:

• Limit: Up to 20 MB per file.

• Purpose: Suitable for most scanned documents, photographs, and digital files.

Resumes:

• Limit: Up to 5 MB per resume file.

• Purpose: Optimized for handling detailed resumes without compromising performance.

Page Limit

Default Page Limit

• Limit: Up to 10 pages per document.

• Purpose: Balances processing efficiency with comprehensive data extraction for standard documents.

Custom Page Limits

• Availability: Page limits can be adjusted on a case-by-case basis.

• Action Required: Contact your Hirize account manager to discuss and request adjustments to your page limits based on your specific needs.

Contacting Support

If you encounter any issues related to volume or file limits, our support team is here to help. Please reach out through one of the following channels:

Email Support: Send your queries to [e-mail], and our team will assist you promptly.

Support Portal: Visit our Support Page to submit a ticket or browse our knowledge base for common issues and solutions.